Managed Services Overview
Our Support Services
Support languages
• English
• Japanese
• Korean
• Cantonese
• Mandarin
Maintenance and support area
• 20+ web based applications
• 5+ mobile applications
• With daily technical support and Other form of supports
Support level
• Level 1 (including IT Help Desk)
• Level 2
• Level 3
Process
• ITIL Processes
• DevOps-CI/CD
Technology platform
Cloud
• Azure
• AWS
• Google
• Tencent
Programing Language
• Java
• HTML5
• CSS
• Javascript
• jQuery
Mobility
• Mobility
• XCode
• Xamarin
• Kotlin
• J2EE
Database
• Sybase
• SQL Server
• Oracle
• Cosmos DB
• MongoDB
• MySQL
Application Server
• JBoss
• WebSphere
• ISS
• Nginx
• Apache
Framework
• Spring
• Hibernate
• MyBatis
• AngularJS
• Kendo UI
• J2EE
Platform
• PowerBuilder
• PowerBI
• Outsystems
Service Hours
• We could support 24/7 as per request from our client
• Remote site(s) at service provider’s premises
• Dedicated room for provision of the Services
