Agentic AI helps automate the work of answering questions and finding information from internal documents and online sources. Save time, increase productivity and enhance customer experience.
Features
Explore the powerful features that make AIChatBot your information search solution perfect.
Custom-Built AI
Craft a personal AI agent trained on your unique data, documents, and workflows.
Action-Driven Conversations
Turn dialogue into results with AI that books, schedules, analyzes, and automates in real-time.
Multilingual Mastery
Interact and execute tasks in any language – your AI adapts to global teams and users.
Sovereign Deployment Control
Choose private, secure hosting or public cloud scaling – full ownership of your AI ecosystem.
Omni-Platform Intelligence
Deploy your AI across tools, apps, and systems with universal integration capabilities.
Enterprise Ecosystem Integration
Seamlessly connect to Confluence, SharePoint, Jira, etc. Auto-sync knowledge bases, surface secure docs, and self-update from edits.
How to build your Personalize Agentic AI
1. Launch Your Agent
Visit the Ami AI platform → Click "Add New"
2. Configure Core Settings
- Name your AI agent
- Select your engine:
- Ami Core (Included in basic plan)
- Other options: GPT-4o-mini, GPT-3.5, Claude-3.5-sonne (additional cost)
3. Deploy & Share Instantly
- Your AI becomes immediately accessible via:
- ✓ Unique shareable link
- ✓ Dynamic QR code
- (Note: Agent starts as a "blank slate" - training comes next)
4. Power Up Its Knowledge
- Train your agent through:
- Document Upload (PDFs, spreadsheets, manuals)
- Web Crawling (Add URLs to index websites/knowledge bases)
- Custom Q&A Pairs (Teach specific responses)
- System Integration (Connect Outlook, CRM, or APIs)
5. Activate Your Expert
- Start conversing with your fully-trained AI to:
- ✓ Analyze data patterns
- ✓ Retrieve organizational knowledge
- ✓ Automate workflows
- ✓ Answer complex queries
Use Cases
1. Marketing and Sales
Input Sources
- Internal Knowledge
→ Past campaign reports
→ CRM lead records
→ Email/Slack communication templates
→ CRM lead records
→ Email/Slack communication templates
- Integrated Systems
→ Google Ads/Meta Ads accounts
→ Salesforce/HubSpot CRM
→ Shopify/Magento e-commerce data
→ Salesforce/HubSpot CRM
→ Shopify/Magento e-commerce data
- Process Rules
→ Budget approval workflows
→ Brand voice guidelines
→ Compliance guardrails
→ Brand voice guidelines
→ Compliance guardrails
Handling questions/inquiries:
- Lead Generation: Qualify leads and collect contact information.
- Customer Engagement: Send personalized offers and promotions.
- Feedback sorting: Help users sort out customer feedback on products or services
2. Customer Support
Input Sources
- Core Knowledge Base
- Product/Service Manuals
- FAQ Documents
- Past Interactions: Chat logs, email threads, and call transcripts
- Knowledge Base Articles: Internal wikis, troubleshooting guides, how-to videos
- Integrated Systems
- CRM Data
- Inventory Systems
- Ticket System
- Process Rules
- Compliance Policies: GDPR rules, refund eligibility criteria, data privacy protocols
- Escalation Triggers: Keywords/phrases that require human intervention (e.g., “speak to manager”)
Capabilities
- 24/7 Instant Responses
- FAQ Automation
- Context-Aware Escalation
3. E-Commerce
Input Sources
- Core Knowledge Base
- Product Catalogs
- Customer Profiles
- Policy Documents
- Integrated Systems
- E-Commerce Platforms
- Payment Gateways
- Shipping Carriers
- CRM/CDP
- Process Rules
- Discount Authority
- Inventory Alerts
- Compliance Policy
Capabilities
- Product Recommendations: Suggest products based on user preferences and browsing history.
- Order Tracking: Provide real-time updates on order status and delivery.
- Abandoned Cart Recovery: Send reminders and incentives to customers who leave items in their cart.
- Payment Assistance: Help customers complete transactions or resolve payment issues.
4. Healthcare
Input Sources
- Medical Knowledge Base
- Clinical Guidelines: UpToDate, CDC protocols, WHO advisories
- Symptom Databases: ICD-10 codes, Merck Manuals, peer-reviewed journals
- Drug Information: FDA labels, Micromedex interactions, dosage calculators
- Institutional Protocols: Hospital-specific triage workflows, referral criteria
- Integrated Systems
- EHR/EMR: Epic, Cerner, or Athenahealth (patient history, allergies, appointments)
- Pharmacy Systems: Surescripts, RxNorm (prescription records, refill statuses)
- Scheduling Tools: Zocdoc, Calendly (provider availability, clinic hours)
- Wearables: Fitbit, Apple Health (heart rate, sleep data with patient consent)
- Patient-Specific Rules
- Privacy Guardrails: Auto-redact PHI/PII in conversations
- Escalation Protocols: “Urgent chest pain” → Direct-call ER physician
- Consent Logs: Track patient approvals for data usage
Capabilities
- Symptom Checker: Provide preliminary diagnoses based on user-reported symptoms.
- Appointment Scheduling: Allow patients to book, reschedule, or cancel appointments.
- Medication Reminders: Send alerts for medication schedules or refills.
- Health Tips: Share wellness advice and preventive care information.
5. Banking and Finance
Input Sources
- Core Knowledge Base
- Product Guides: Account types, loan terms, fee structures, APR details
- Compliance Manuals: KYC/AML protocols, GDPR/CCPA rules, SOX controls
- Customer Profiles (opt-in): Risk tolerance, financial goals, transaction patterns
- Integrated Systems
- Core Banking Platforms
- Payment Networks
- Credit Bureaus
- Fraud Detection Tools
- Process Rules
- Authentication Protocols: 2FA requirements, biometric validation workflows
- Escalation Triggers: “Large withdrawal” alerts, “unusual login” flags
- Disclosure Templates: Regulatory-mandated loan/fee disclosures
Capabilities
- Account Balance Inquiry: Provide real-time account information.
- Transaction History: Share details of recent transactions.
- Fraud Alerts: Notify users of suspicious account activity.
- Loan and Credit Assistance: Help users apply for loans or check credit scores.
6. Human Resources
Input Sources
- Core Knowledge Base
- Recruitment Materials: Job descriptions, candidate evaluation rubrics, interview guides
- HR Policies: Employee handbooks, PTO rules, benefits summaries, DEI guidelines
- Onboarding Assets: Training modules, compliance checklists, IT setup guides
- Performance Data: Anonymized promotion histories, competency frameworks, skill matrices
- Integrated Systems
- HRIS Platforms
- ATS Tools
- Learning Management
- Communication Tools
Capabilities
- Recruitment: Assist in screening candidates.
- Employee Onboarding: Guide new hires through the onboarding process.
- Policy Queries: Answer employee questions about company policies.
7. Education
Input Sources
- Core Knowledge Base
- Course Catalogs: Syllabi, class schedules, credit requirements, fee structures
- Academic Policies: Grading rubrics, late submission rules, academic integrity guidelines
- Learning Resources: Lecture notes, textbook excerpts, solved problem sets (with professor approval)
- Admission Materials: Program brochures, eligibility criteria, scholarship details
- Integrated Systems
- Learning Management System (LMS)
- Student Information System (SIS)
- Library Databases
- Tutoring Platforms
- Process Rules
- FERPA Compliance: Auto-redact student IDs, grades, and personal identifiers
- Access Controls: Restrict sensitive data
- Escalation Protocols: Flag academic distress signals to advisors
Capabilities
- Course Information: Provide details about courses, schedules, and fees.
- Student Support: Answer questions about assignments, exams, and grades.
- Tutoring: Offer personalized learning assistance.
- Admissions Assistance: Guide prospective students through the application process.
